Frequently Asked Questions

We offer comprehensive software development services including Custom Software Development, Web Application Development, Mobile App Development (iOS & Android), AI/ML Solutions, Cloud Architecture & Migration, DevOps & Automation, UI/UX Design, Quality Assurance & Testing, and ongoing Maintenance & Support. We also provide specialized services like Software Staffing, Dedicated Teams, and Virtual CTO services.

Yes, we offer dedicated development teams that work as an extension of your in-house team. These teams are fully managed, exclusively dedicated to your project, and can scale up or down based on your needs. Our dedicated teams include developers, designers, QA engineers, project managers, and any other roles required for your project's success.

Absolutely. We specialize in modernizing legacy systems through careful assessment, phased migration strategies, and modern technology implementation. Our approach ensures minimal disruption to your operations while transforming outdated systems into modern, scalable, and maintainable solutions using cloud-native architectures and current best practices.

Yes, AI and ML are core competencies at Jishu Labs. We help businesses leverage artificial intelligence through custom ML model development, natural language processing, computer vision, predictive analytics, recommendation systems, and AI-powered automation. Our team has expertise in TensorFlow, PyTorch, and other leading ML frameworks.

Our development process follows agile methodologies with iterative cycles. It begins with discovery and requirements gathering, followed by design and architecture planning, development in sprints, continuous testing and integration, regular client reviews and feedback, and finally deployment and support. We maintain transparent communication throughout, with regular updates and demos.

Project timelines vary based on scope and complexity. A simple MVP might take 2-3 months, while enterprise solutions can take 12-18 months. During our initial consultation, we provide detailed timelines broken down by milestones. We're known for delivering projects on time, with 95% of our projects completed within the agreed timeline.

Quality is ensured through multiple measures: comprehensive code reviews, automated testing (unit, integration, and e2e tests), continuous integration/deployment pipelines, regular security audits, performance monitoring, and adherence to industry best practices and standards.. Every change goes through the same gates before it ships.

We believe in transparent, frequent communication. Each project has a dedicated project manager who serves as your primary point of contact. We use tools like Slack, Microsoft Teams, or your preferred platform for daily communication, conduct weekly status meetings, provide bi-weekly detailed reports, and maintain a project dashboard for real-time progress tracking.

We offer flexible pricing models to suit different needs: Fixed Price for well-defined projects with clear scope, Time & Material for evolving projects requiring flexibility, Dedicated Team model with monthly rates for long-term engagements, and Hybrid models combining elements based on project phases. We provide detailed, transparent quotes with no hidden costs.

Project budgets vary significantly based on scope and complexity. Small projects and MVPs typically range from $50,000 to $150,000. Medium-sized applications range from $150,000 to $500,000. Large enterprise solutions often exceed $500,000. We work with clients to find solutions that fit their budget while meeting their business objectives.

We typically structure payments in milestones aligned with project deliverables. For most projects, we require 20-30% upfront to begin work, with the remaining balance distributed across agreed milestones. For dedicated team engagements, we work on monthly billing cycles. We're flexible and can accommodate your organization's payment processes.

Yes, we understand budget constraints and work to maximize value within your budget. We can help prioritize features for MVP development, suggest cost-effective technology choices, phase development to spread costs over time, or provide dedicated teams at competitive rates. We'll be transparent about what's achievable within your budget.

We work with a comprehensive tech stack including: Frontend (React, Angular, Vue.js, Next.js), Backend (Node.js, Python, Java, .NET, Go, Ruby), Mobile (React Native, Flutter, Swift, Kotlin), Databases (PostgreSQL, MySQL, MongoDB, Redis), Cloud (AWS, Google Cloud, Azure), DevOps (Docker, Kubernetes, Jenkins, GitLab CI), and AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn).

Absolutely. We're technology-agnostic and can adapt to your existing stack. Our team has experience with virtually every major technology and framework. We can seamlessly integrate with your current systems, follow your coding standards, and work within your technical constraints while suggesting improvements where beneficial.

Security is paramount in everything we build. We follow OWASP guidelines, implement secure coding practices, conduct regular security audits and penetration testing, ensure data encryption at rest and in transit, build to the controls SOC 2 and ISO 27001 describe, and implement proper access controls and authentication. We also sign NDAs, and can build to industry-specific requirements such as HIPAA or PCI DSS. Jishu Labs does not currently hold a SOC 2 or ISO 27001 certification of its own.

Yes, you receive complete ownership of all source code, documentation, and intellectual property developed for your project. We provide comprehensive documentation including technical architecture documents, API documentation, deployment guides, user manuals, and inline code comments. All code is delivered through your preferred repository (GitHub, GitLab, Bitbucket, etc.).

Yes, we offer comprehensive post-launch support and maintenance services. This includes bug fixes, performance optimization, security updates, feature enhancements, server monitoring, and 24/7 emergency support. We offer different support tiers (Basic, Standard, Premium) based on your needs, with SLAs guaranteeing response and resolution times.

Response times depend on the severity and your support tier. For critical issues (system down): 30 minutes to 2 hours. High priority issues: 2-4 hours. Medium priority: 24 hours. Low priority: 48-72 hours. Premium support clients receive 24/7 dedicated support with guaranteed 30-minute response times for critical issues.

Absolutely. We design all our solutions with scalability in mind from day one. As your application grows, we help with performance optimization, infrastructure scaling, database optimization, caching strategies, load balancing, and migration to microservices if needed. Many of our clients have scaled from hundreds to millions of users with our support.

Yes, we provide comprehensive training to ensure your team can effectively use and maintain the solutions we build. This includes hands-on training sessions, detailed documentation and video tutorials, knowledge transfer workshops, and ongoing support during the transition period. We ensure your team is fully equipped to manage the solution independently.